OPERATIONS MANAGER (FEMALE ONLY) - Buruanga Aklan
Hotel and Tourism / by Gold Repedro / 8 views / New
Palmelía Beach Resort is looking for a motivated, organized, hands-on, and dependable female Operations Manager to join their growing team.
The Operations Manager will be responsible for overseeing the resort’s day-to-day operations, supervising staff, maintaining service standards, and supporting HR and staff administration. We are looking for someone who can take ownership of daily operations, solve problems effectively, and work closely with management to ensure the resort runs smoothly.
BENEFITS
- Government-mandated benefits — SSS, PhilHealth & Pag-IBIG
- Service Charge distribution, subject to applicable company policy and law
- Staff accommodation provided
- Annual transportation allowance for qualified employees hired from Metro Manila or other approved locations outside Aklan
- Opportunities for career growth and advancement
KEY RESPONSIBILITIES
- Oversee the resort’s overall daily operations, including Front Office, Housekeeping, F&B, and Maintenance
- Lead, supervise, and coordinate staff to ensure smooth and efficient day-to-day operations
- Ensure excellent guest service and promptly handle guest concerns, requests, complaints, and operational issues
- Coordinate reservations, arrivals, departures, events, and special guest requirements
- Monitor inventory, supplies, equipment, and other operational requirements
- Maintain resort standards for cleanliness, safety, service quality, and operational efficiency
- Ensure compliance with company policies, procedures, and SOPs
- Monitor staff attendance, scheduling, performance, productivity, and workplace conduct
- Assist management with HR functions, including recruitment, onboarding, employee records, evaluations, and staff concerns
- Review attendance and timesheet records for payroll and assist with SSS, PhilHealth, and Pag-IBIG documentation
- Implement company policies and ensure proper documentation of employee and disciplinary matters when necessary
- Coordinate and conduct staff meetings, orientations, and training
- Prepare daily and periodic operational and management reports
- Identify operational problems and recommend practical solutions and improvements
- Report important operational, staffing, guest, maintenance, and HR concerns directly to management
- Maintain a professional, productive, organized, and guest-focused working environment
QUALIFICATIONS
- Female applicants only
- Graduate of Hospitality Management, Tourism, Business Administration, HR, or a related field
- Relevant hotel, resort, hospitality, operations, or HR experience
- At least 1–2 years of relevant experience required
- Supervisory, team-lead, or management experience is an advantage
- Strong leadership, communication, organizational, and problem-solving skills
- Professional, approachable, and guest-oriented
- Responsible, trustworthy, and able to work with minimal supervision
- Able to manage and motivate a team effectively
- Basic knowledge of HR administration is an advantage
- Willing to relocate and be based in Buruanga, Aklan
They are looking for someone who can become a reliable and trusted part of our management team — someone who can lead people, manage operations, solve problems, and help maintain and continuously improve Palmelía Beach Resort’s standards.
HOW TO APPLY
Interested applicants may send their updated résumé/CV, together with a short introduction and summary of relevant work experience, to: palmeliaresort@gmail.com
- Listing ID: 43346